Step 1: Scan & Land
The finder scans the QR code and lands on the asset's specific page.
Step 2: Click Contact
They see a big, friendly button (e.g., "Contact Owner"). Clicking this initiates the reporting flow.
Step 3: Verification (For Vehicles)
If the asset is a Vehicle, we add a security step to prevent spam scans on parked cars.
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The finder sees the last 4 digits of the vehicle's registration number (e.g.,
** ** ** 1234). -
They must enter the last 4 digits of registration number to proceed.
Step 4: Reason Selection
They choose why they are contacting you:
Reasons change based on the type of asset it is
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Found Item: "I found this and want to return it."
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Parked Issue: "Your car is blocking my driveway."
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Emergency: "Your pet looks injured."
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Other: Custom reason.
Step 5: Message & Details
They fill out a simple form:
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Message: A text note.
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Photos: Option to upload a picture (e.g., showing where they hid the package).
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Their Contact: Optional phone number if they want you to call them back.
Step 6: Success
They see a confirmation screen. You instantly receive the notification via your configured channels.
Step 7: Wait on screen for response
Your response will be visible to them when you acknowledged or ignored.