Types of Notifications
There are two main types of alerts you will receive:
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Asset Scanned: Triggered when someone scans your QR tag.
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Shows the timestamp and approximate location (based on IP address).
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If the scanner shares their precise location, you'll see it on a map.
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Asset Reported: Triggered when someone scans your tag AND fills out the contact form.
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Includes a message from the finder.
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May include photos of the item.
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Shows their contact number and reason for contacting (e.g., "Found your item").
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Viewing Notifications
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Click the bell icon in the sidebar or navigate to the Notifications page.
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Use the Unreads switch to filter for new messages.
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Click on any notification in the list to view its full details in the right panel.
Taking Action
When you view a notification, you have two primary actions:
Acknowledge (Green Check)
Click Acknowledge when you have seen the alert and are taking action.
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For Asset Reported alerts, you can add a message. The reporter will be notified that you've received their report and your message is shared with them.
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This marks the notification as read and "handled".
Ignore (Red X)
Click Ignore if the alert is not relevant (e.g., you scanned it yourself for testing).
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This removes it from your active attention list.
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For contact alerts, the reporter will be notified that the alert was dismissed (use with caution).
Viewing Location & Photos
If the finder provided extra information:
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Location: Look for the "View on Map" section to see exactly where the scan happened.
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Photos: For reported items, look for the "Attached Photos" section to verify the condition of your item.
What's Next?
- Set up Slack Alerts to get pinged on your phone.