1. Asset Scanned
This is a standard "passive" alert. It means someone pointed their camera at your tag but hasn't necessarily contacted you yet.
What you receive:
-
Asset Name: Which item was scanned.
-
Time: Exact date and time of the scan.
-
IP Location: Approximate city/country based on the scanner's internet connection (only if the person provides location access, as privacy is our top priority for both parties).
What it means:
-
Someone found your item!
-
Or, someone is just curious about your tag.
2. Asset Reported
This is an "active" alert. The person scanned the tag AND filled out the "Contact Owner" form.
What you receive:
-
Finder's Message: A custom note from the person (e.g., "Left at the front desk").
-
Contact Info: Their phone number (if provided).
-
Reason: Why they are contacting you (Found Item, Damage Report, etc.).
-
Photos: They can upload a photo of the item/location.
-
Precise Location: If they granted GPS permission, you will see a pin on the map.
Notification Channels
Where do these alerts go?
-
Dashboard/App: Always saved in your notification history.
-
Email: Sent to your registered email address.
-
Integrations: Sent to Slack or Webhooks if you have configured them.
-
WhatsApp (Coming Soon): Sent directly to your phone.